Jusletter IT

Modelling an Application for Tacit Knowledge Acquisition Support for an IT Company

  • Authors: Justyna Patalas-Maliszewska / Irene Krebs
  • Category: Articles
  • Region: Poland, Germany
  • Field of law: E-Government
  • Collection: Peer Reviewed – Jury LexisNexis Best Paper Award of IRIS2017, Conference Proceedings IRIS 2017
  • Citation: Justyna Patalas-Maliszewska / Irene Krebs, Modelling an Application for Tacit Knowledge Acquisition Support for an IT Company , in: Jusletter IT 23 February 2017
This paper focuses on modelling an information system to support the management of knowledge-workers in an IT company. Knowledge workers are defined as those employees important in the completion of IT projects, and as those employees whose work is focused on the application of knowledge. The main aim of this work is to elaborate a method for acquiring knowledge from knowledge workers to be used to facilitate the completion of IT projects in an IT company. The design of the application was built on a conceptual model and UML models. The proposed application is based on a study of 30 knowledge workers in two innovative Polish IT business types which were selected for study.

Inhaltsverzeichnis

  • 1. Introduction
  • 2. Theoretical background
  • 3. A model of an Application for Tacit Knowledge Acquisition Support for an IT company
  • 4. Knowledge Acquisition about IT projects – discussion
  • 5. Conclusions
  • 6. References

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