Robo-Advisors and Investors: Enhancing Human-Robot Interaction Through Information Design
Automation is everywhere. Robots can become lawyers and nurses – as well as investment advisors. Investment advisors have a pedagogic role in making sure that investors can understand where they are putting their money. Human-to-human interaction, discussions between investors and advisors, often help to enlighten the features of the products better than just reading mandatory prospectuses lying on a couch at home. In robo-advising there are usually no discussions supplementing the written information. That is why information design and investor-friendly information will step into the footlights. In this paper, we explore the ways in which information design can be utilized in robo-advising.
Table of contents
- 1. The Role of an Investment Advisor and Robots as Advisors
- 1.1. Fintech challenges the industry
- 1.2. Robo-advisors – a threat or a possibility?
- 1.3. Online settings vs. a bank’s desk – does it make a difference?
- 1.4. Wanted: User-friendly information and data protection
- 2. The Possibilities of Information Design
- 3. Combining Information Design and Robo-advising
- 4. Conclusion
- 5. References
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