Legal design in action: From text-only guidebooks to digital, visual playbooks
Citation: Legal design in action: From text-only guidebooks to digital, visual playbooks, in: Jusletter IT 21. February 2019
In recent years, legal departments and law firms around the world have been busy developing legal guidance for business people to follow. Legal compliance handbooks and policy manuals vary in coverage and title, but many have one thing in common: the guidance remains unread. People prefer to ask the lawyers instead, or ignore the legal aspects of their doings. Legal Design promises to change things for the better. This paper presents the playbook genre as a possible solution to help convey complex messages, clarify tasks, share tools, drive compliance, and prevent unnecessary legal problems.
Table of contents
1. The Challenge of Communicating Complex Legal Information
2. Legal Design: An Emerging Way to Respond to the Challenge
3. The Genre of Playbooks: A Promising Way for Lawyers to Engage Reluctant Readers
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